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We make sustainable UAX clothing! - hand sewn in the Czech Republic heiparkHelp heiparkFAQ

Frequently asked questions


Is UAX a Czech company?

UAX, s.r.o. is a 100% Czech company based in Bernartice nad Odrou. The iconic Czech T-shirts have been produced by UAX since 1996 in North Moravia. You can visit the company's headquarters and watch our handmade production directly through the glass shop window.

Where and who sews my shirt?

If you want to know where and who sewed and made your T-shirt, sweatshirt or sweatpants, do not hesitate to visit us in Bernartice nad Odrou 131. We will be happy to prepare an excursion around the company by prior arrangement. Or do you want to try making a T-shirt on your own? In that case, we have prepared for you workshop experiential printing, during which you with our seamstresses you will try sewing machines, how to cut fabrics, and with the help of a master printer you will print and make your own t-shirt.

Does UAX have an international GOTS certificate?

Sure! The inks we use for printing are special water-based inks. They have an international GOTS certificate, making our products non-allergenic and suitable for children under 3. In addition, our T-shirts, thanks to the OEKO tex standard 100 certification, guarantee that the materials we use meet the strictest hygiene and health criteria and do not contain any foreign additives.

How to buy on UAX e-shop?

To purchase the e-shop you can use two variants choice:

List of products

In the top menu, select what product you're looking for.
We have two types of products, with a choice of printing and without choice of printing.
After selecting the classification of the product in the top menu will display the list of products, where you can select the size and color, if these parameters to the options available.
Click on the image or the product name to go to the detail, where you can select other parameters of the product.
If you are selected, click the Add to Cart button and the product will be added to your cart.
You will find an overview of the products that you add to cart, select of a payment methods, of transport, shipping information and then the summary before the binding order.
After ordering you will receive an e-mail with order details.

Printing selection

In the top menu, select item DESIGNS.
A listing of prints that you can get printed
Click on the print preview to see enlarger printing also with products on which can be printed.
Click on the image or the product name to go to the detail, where you can select other parameters of the product.
If you are selected, click teh Add to Chart button and the product will be added to you cart.
You will find an overview of the products that you add to cart, select of a payment methods, of transport, shipping information and then the summary before the binding order.
After ordering you will receive an e-mail with order details.

To complete the order does not need to be registered. The order can be completed as a one-time purchase.

We recommend that you perform the registration and use and quantity of services provided by registered customers.

Do you want to log in now? Log in here!

If you are not registered yet, you can register now!

How to choose a print?

You can choose prints in list of prints.

We print:

When will I get ordered product?

The goods you order is handmade on the basis of your order.
Once you complete the order, the selected goods immediately entered into production, which is made just for you.
Goods dispatch within 10 working days of order completion.
Average delivery time by heureka.cz/uax-cz/recenze/
Transportation of goods is a maximum of 2 working days, depending on the selected carrier.
Imprints of hand-printed by screen printing, which ensures quality and durable connection and printing material.
Everything is made of quality materials in the Czech Republic!

Problems logging in, what to do?

If you have forgotten your password generate your new password here!

If you do not remember your login, no need to register again! Simply write an e-mail with your name and address and send it to ,We will send you login again.

Can I pay by credit card?

yes, it is a quick and safe method of payment.

We accept MasterCard and VISA (that is, including the Maestro and Visa Electron). Check with your bank about the possibility of using your credit card to pay online.

Benefits to pay by credit card:

How can I pay?

After completing order you will be redirected to our processing bank that asks you to enter your card details: Credit card number, expiration date, and CVV2/CVC2 (last three digits printed on the signature strip of your card). If you have secured your card for payment through the internet, you will still be prompted to enter your password.

This information is entered directly into the payment page processing bank to ensure indecipherable encrypted data transfer and us only about the result of the authorization and gives the instruction to process the order. This eliminated the possibility of misuse of your credit card merchant (ie us). Your data are transmitted over the Internet protected by a high level of encryption and are not freely accessible.

You will be informed of the result of the trasaction on the page and by e-mail.

The presence of logos Verified by Visa card association Visa and MasterCard Secure Code card association MasterCard guarantees safe payment in our online store.

If the bank does not confirm the payment, it may be for the following reasons:

Pay by card is really worth it!

Size does not fit me, can I replace it?

Yes, goods can be exchanged within 14 days of goods receipt.

If you find that the goods supplied by size does not, send it back to us and we will replace it for free. Transportation costs for the second sending are covered by us.

How to proceed with your claim?

Exchange of goods:

Returns:

This item is not in stock

If you can not find any previously sold goods please contact us, we will gladly answer your question on the hotline phone +420 731 574 676 (7:00 - 15:00 busuness days)or e-mail


We make sustainable UAX clothing! - hand sewn in the Czech Republic
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