Purchased goods, which does not suit you can be returned according to the conditions listed below.
You can exchange the goods until 14 days from receipt shipment. .
If you find that the you ordered wrong size, send it back to us and we will replace it for free.
Transportation costs for the second sending to you are covered by us.
The reasons for returns:
Goods send us securely packaged at our address provided on the invoice for the goods.
The goods package must include Protocol for complaint or replacement and a copy of the invoice. Download the protocol, fill it out, print it out and attach it to the package. All risks and costs associated with transportation are paid by the customer, so we recommend you to insure the package being shipped.
COD shipments will not be accepted.
When exchanging or returning goods please write a reason following our terms of business, namely:
We are happy to answer your questions on the hotline phone +420 731 574 676 (7:00 - 15:00 business days)or emails on
phone: +420 731 574 676
Mo-Fri: 7:00 - 15:00
Bernartice nad Odrou 131
741 01 Czech republic
TAX ID: CZ25874977