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We make sustainable UAX clothing! - hand sewn in the Czech Republic heiparkHelp heiparkExchange of goods

Exchanges and returns

Purchased goods, which does not suit you can be returned according to the conditions listed below.

Exchange of goods

You can exchange the goods until 14 days from receipt shipment. .

If you find that the you ordered wrong size, send it back to us and we will replace it for free.
Transportation costs for the second sending to you are covered by us.

Return of goods

The reasons for returns:

Send the goods back to us

Goods send us securely packaged at our address provided on the invoice for the goods.
The goods package must include Protocol for complaint or replacement and a copy of the invoice. Download the protocol, fill it out, print it out and attach it to the package. All risks and costs associated with transportation are paid by the customer, so we recommend you to insure the package being shipped.
COD shipments will not be accepted.

Terms of exchange

When exchanging or returning goods please write a reason following our terms of business, namely:


We are happy to answer your questions on the hotline phone +420 731 574 676 (7:00 - 15:00 business days)or emails on


We make sustainable UAX clothing! - hand sewn in the Czech Republic
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